How To Take A Photo

User Guide

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Written by Support
Updated over a week ago

This document describes the following guides for users on how to take a photo of receipt:

  1. A short guide.

  2. A detailed guide.

Short guide:

First of all, choose a good-lighted place or use a flashlight on your smartphone. 

Then place the receipt with right orientation on a flat solid non-transparent surface.

Finally, while taking a photo pay attention to the distance from the receipt to the camera — receipt should occupy the major part of the photo as possible. No other text should be visible on the photo.

Detailed guide:

Receipt must be:

  • good printed

The receipt should have bright text without any spots.

  • photographed in good-lighted conditions.

 The place where you are taking a photo should have good-lighted conditions and there should be no shadows and no noise on the receipt.

  • not blurred

The receipt should have clear and contrast text and logos. Please don’t move the camera while taking pictures.

  • aligned

Please avoid significant non-linear distortion of the receipt. I.e. all four sides of the receipts should form a rectangle with right angles. For this, the phone and the receipt must be in parallel planes.

  • with no semi-transparent text

It is not allowed that text from the back side of the receipt can be seen through the paper on the front side.

  • put on a flat solid surface

A receipt should be on a flat solid surface large enough and with no gaps. It is not recommended to put the receipt on your knees or hold it in your hands while taking a photo.

  • flat

he receipt should be flat — not bent or folded.

  • not overlapped by other objects and no other text in the frame

There should be no other objects on the receipt.

  • only significant information in the photo

When you have a big receipt with an empty area on it you should take a photo only of significant information without capturing empty areas or areas with non-important data. It will allow keeping a good resolution for the important data.

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